The Journey Map assignment is due Tue Jun 12 11:59pm PT – here are a few tips to help.
Tips
- Base every stage of your map on what you learned from real people
- Show feelings, not just steps – the highs and lows are what make a journey map useful
- Mark the moments where a better design could make the biggest difference
- Keep your map readable at a glance
Questions?
Bring them to office hours, or post them in Class Discussions.