A look at what's going on in the field of user experience.
This article spells out what these new features are, why they matter, and how to use them. If you’re ready to take more control over variable scope in your projects or just want to learn the new way of doing things, read on.
My first contribution to Bootstrap was a tiny line of CSS. It was a no-brainer to merge, but the feeling of seeing that bit of code in the project’s codebase was unreal and addictive.
You may think that open source is not for you. After all, it has always been a developer-dominant ecosystem. But code is by no means the only thing a piece of software is made of. Open source is first and foremost about community. Whether you’re a designer, developer, writer, doctor, or lawyer, there are many paths to the open source world.
A note from the editors: We’re pleased to share an excerpt from Chapter 1 of Tim Brown’s Flexible Typesetting, from A Book Apart.
Typesetting is the most important part of typography, because most text is meant to be read, and typesetting involves preparing text for reading.
Strategies for conducting UX Research at an enterprise scaleThis article outlines user insights and strategy work Dive Creative has done in the insurance industry, namely researching the behaviors of insurance agents and using insights to frame how agents’ experiences are designed. Pulling from industry-specific experience, I’ll outline 10 strategies for conducting and applying user research at an enterprise scale.
For a cheat sheet with just the strategies, read here.
Not just when you’re developing or marketing a product, but through every stage of the customer lifecycle.(The Customer Lifecycle. Please let me know if you know the source.)It sounds simple — but it’s not easy: talking with your customers through every stage of the customer lifecycle. There’s been a lot said about the value of talking to your customers before you build the product to ensure market fit, but very little said about continuing the conversation past marketing and past the sale.
Why do I know talking with your customer is *the* very best predictor of, and contributor to, SaaS business growth? Because creating a constant flow of customer feedback, input, and conversation makes Customer Experience (CX) better.
OverviewPreparing for being a mom might be quite challenging but, nevertheless, rewarding experience. From one side it is a bright period of woman’s life, however there might be another, darker side, neglected by society. Sometimes women don’t get enough of support and information, they feel disconnected from their previous lives and themselves, and finally feel lonely.
Our client, Pillar, a startup based in East London, decided to help women to embrace their new journeys by creating a community of moms who already had similar experience and can share their support and advice.
By Karah Salaets
The field of user experience is rife with terms that lack a mutually agreed-upon meaning. Even the name of the field itself can vary depending on the communicator and the audience. Are we User Experience (UX)? Design Research? Human-Centered Design? Are all of these the same thing?
By Steven Hoober
I have a very expansive view of the role of User Experience in developing products. While I’m deeply of the opinion that designers should not code, that’s mostly because there are very few people who can code on many platforms and at many levels. I used to be a Web developer, database administrator (DBA), and system administrator. But I was never great at fulfilling all of these roles—much less all of them at once—while also being a Web designer.
By Meghan Wenzel
In UX research, your job is to understand, persuade, and influence. First, you need to talk to users to understand their behaviors and uncover their needs. Then, you need to convey your learnings to the product team in a persuasive, coherent way. Finally, you need to drive action within the product team, influencing the project and its priorities.