A look at what's going on in the field of user experience.
By Dirk Knemeyer and Jonathan Follett
In this column on the future of computing, we’ve examined how a handful of advances in technology, including the Internet of Things (IoT); along with sciences of human understanding such as neuroscience and genomics; and emerging delivery platforms such as 3D printers and virtual-reality (VR) headsets will together transform software and hardware into something new that we’re calling smartware.
By Janet M. Six
In this edition of Ask UXmatters, our experts consider what it takes to stand out in the growing field of User Experience. As more and more companies realize the importance of good UX design and hire more designers, many people outside the field of User Experience are attracted to the opportunities this field offers and becoming UX designers. While some have the necessary education and talent to become good UX designers, others do not. Unfortunately, the field of UX design is becoming commoditized because some weak UX designers are willing to work for ridiculously low wages, and companies that aren’t able to discriminate between great, good, and poor designers just go with the least expensive option.
By Meghan Wenzel
Maybe you’re excitedly reviewing research questions for your upcoming study on internal communication and messaging, and your manager asks how your work will impact the product team’s larger communication strategy. While you’d thought about the larger communication strategy at the beginning of the project, its importance has slowly waned as you focused on creating your interview guide. Or worse, you’re presenting your research findings on improving the usability of a tool in wide use, and your main stakeholder asks how this will improve awareness and adoption of the tool overall. Somehow, that initial goal faded during the research planning discussions.
By Lassi A. Liikkanen
There are a number of technological drivers that are affecting the way interaction design is currently evolving. Even more than artificial intelligence and virtual and augmented reality, cloud computing has become the new norm for information technology (IT) in all kinds of companies. What does this mean for interaction designers?
Videos from the Interaction 18 conference have been published by IxDA — to watch online, for free.Photo: Jack MoffettInteraction 18, probably the largest and most renowned UX conference in the world, took place between February 3 and 8 in Lyon, France. Good news is: the Interaction Design Association (IxDA) has published all recordings from the talks to its Vimeo channel, so you can watch it from the comfort of your work station.
Check out the videos below.
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Why are you still recruiting user test participants by gender? →In 2003, Jesse James Garrett wrote: “Demographics aren’t the only way you can look at your users. (…) Psychographics often correlate strongly with demographics: people in the same age group, location, and income level often have similar attitudes. But in many cases demographically identical people have very different ways of seeing and interacting with the world. That’s why uncovering the psychographics of your users can give you insights you can’t get from demographics.”
Last year, Christopher Lomas, Global Digital Leader at Mercer, published an article detailing the ways in which the Agile methodology can fit into the corporate setting of a big company. His 14-steps towards thriving with Agile acknowledged the realities of working within a corporate environment without compromising on the Agile philosophy.
As a follow-up to this successful post, Chris has delved deeper into the workings of a corporate environment and moved from a focus on Agile to product management in general. Since many of our Usabilla clients know the challenges of integrating a variety of tools and processes into one everyday workflow, we asked Chris if we could share his innovative model with you.
How I discovered pain points and polished the designInstacart promises to let us say goodbye to all the hassles we face while doing grocery shopping and it does bring us much closer to an effortlessly convenient “future of food.”
I’m very impressed with the app the Instacart team has built. In a handful of guerrilla user experience tests I did this past week, though, I discovered that there’s still a few opportunities for improvement.
KPCB Fellows Fam circa 2017Honestly, I’ve always hated career advice articles. Their soft universality, annoying obviousness, and general ambiguity makes the majority of them about as applicable as a dry glue stick. Of course you know to ask questions when you don’t understand something, and be enthusiastic about what you’re working on — that’s how you got to where you are right now: about to take your place on a kick-ass design team in the Bay area.
You don’t need general internship best-practices. You need some explicit, actionable, 24 karat advice specifically on how you can repeatedly outperform everyone’s expectations of you as a Product Design Intern at an innovative technology company in Silicon Valley.
The number of customers who buy online rather than head to the high street is growing exponentially, and it’s a trend that shows no signs of slowing down. While holiday sales in 2017 rose an impressive 4.9% above those for 2016—the largest year-on-year increase since 2011—online retail sales, in particular, rose a whopping 18% over the same period.
But, the main story here isn’t about growth, it’s about how it came about—that is, it’s about the transformative changes that are sweeping across retail. This means, for retailers, it’s about figuring out the why behind consumer shopping habits; creating opportunities to both follow and influence them.